Camp Tiffin — Red Bay, Alabama
A lot was accomplished on our first service day, including replacement of the fogged-up driver’s window — one of the two things for which we had made our February 4 appointment.
After a full day in Bay 10, we left not knowing what was next. We weren’t in the the dark for long. Around 5:00p, we got a call to report to Bay 40 the next day for the installation of the new levelers — our second appointment item.
Bay 40 is a welding shop; it is one of the bays equipped with jacks to raise the coach.
Camp Tiffin map marked up to show the bays we have visited to-date.
(Hints at some of the other things already taken care of that I will be posting about.)
I’ll intersperse pictures from today with the history of why we needed to replace the system.
When we bought our gently-used Phaeton in May , the Atwood levelers were functioning. But there seemed to always be a hesitancy with the way they worked, and we never felt we were quite level. In the fall of , we started having problems with the jacks not retracting as they should. Distrustful of the finicky system, we had the levelers disabled until we could get a qualified mechanic to look at them.
It turns out that whatever caused the power failure also fried the control board for the levelers … at least that was the technician’s diagnosis. We had the board replaced, but the system never really functioned well after that. Each time we brought the legs down, we held our breath. And, in fact, we often opted not to use the levelers unless we were in a particularly “unlevel” site.
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The fried control board of was replaced | The new levelers come with a much |
Fast forward to April . We went camping at Bull Run Regional Park in Virginia to prepare the coach for our spring trip to the Smokies. Mui went to extend the levelers, and they extended, and extended, and extended. We tried to shut down the system to no avail. Soon we were listing to starboard with our rear driver’s side tires way off the ground. (Sorry, no photos … I was too concerned about what was happening since the coach looked dangerously close to tipping over.)
We called CoachNet for help; they consulted with Atwood. They had us try a whole bunch of things, and we managed to get all but one of the legs up. The rear driver’s side jack was stuck. A mobile service tech was called in, and he tried and tried to get the leg to retract. Nothing. Nada. The stubborn “so-and-so” was not budging. In the end, we had to get that leg ‘amputated’ just so the coach would be drive-able. (The full story is here.)
The jacks are in place. Hard to believe four of these can lift our 30K+ pound coach …
… but they do, and the Phaeton reaches new heights here in Red Bay.
Mui had been researching our leveler problem since the incident in November . Once we were back from our spring trip, he went into overdrive to find a solution. We even considered replacing our electric levelers with an HWH hydraulic system since we had no trust left in the Atwoods.
Then came a ray of light to brighten our day. Apparently, Atwood had been beta testing a re-design that had seemingly resolved all of the systematic problems. After communicating with several people on TRVN (Tiffin RV Network), and privately corresponding with other Tiffinites, we decided in late to stick with the Atwoods and have the new and improved levelers installed.
This is one bay where there are safety restrictions in place;
this is the closest we can be to watch the new levelers being installed.
Mui worked with Sue Noyes at Atwood to come to an equitable arrangement. At the end of November , we ordered the replacement system — which consisted of four jacks (legs), a wire harness kit, and a control kit. Atwood built and shipped the new system to the Allegro Tiffin Service Center in mid-January so that it would be ready and waiting when we arrived.
Before they close the bay doors, I sneak a peek under the Phaeton’s skirt.
You can see one of the old legs just behind the rear passenger side tires; the
amputated leg would have been located just about where the technician is standing.
The installation today (February 5th) went smoothly and took about 3½ hours. At the end of that time, we had a fully functioning leveling system that we were anxious to test out. Sure, it worked great while we were in a level bay, but how would it work at our less-than-level site. Since we were given instructions to report to another bay after we were done in Bay 40, we had to wait until the end of the day to run our test.
A team of three do surgery on the leveling system and program the new control box.
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The old (rear leg) and the new (front leg).
We have since extended and retracted the legs multiple times as we continue with the “Tiffin shuffle” from one bay to another, and I am happy to report that everything is working as intended. An improvement to the system is that the air bags deflate before the legs come down (this reduces the distance the jacks have to extend), and re-inflate before the legs are retracted.
The new control panel in the cockpit has a few more verification lights
as compared to the one previously installed.
It feels good to know that the sites we choose to stay in the future are no longer leveler-dependent.
P.S. We’ve been told that we should not spray the legs with anything as this could cause dirt build-up, which could lead to problems with the way the leveling system functions. This is contrary to common practices we’ve read about, so I thought I’d add it as a postscript for the benefit of others.